You wouldn't want to spend a lot of time mapping the journey just to realize that your map is full of information you don't need anyway. Remember that you should strive to map as little as possible and not more. The more informed you are, the better you'll be able to judge which information is relevant in your journey map and what's totally fine to ignore. Seeing how other organizations have structured their journey maps will open up your eyes to what's possible and expand your "vocabulary." This is a stage in which templates and examples can be extremely helpful. Which kinds of lanes should you add? How many should there be? What is the right order? When you're starting out with customer journey maps, you're going to have a lot of questions around how to structure your map. So, let's go over some common scenarios in which you could benefit from using a customer journey map template.ĭO make more informed decisions and build a solid foundation. This is also a word of warning, since reaching for a template at the wrong time, as tempting as it might be, will eventually do more harm than good. You just have to know what they are and be able to recognize their value. There are many good reasons and smart moments to use a journey map template. If you don't find Simple Customer Journey Map meeting your requirement, we recommend you to explore more using navigation menu and find the right chart and design that fits perfectly with your presentation.Ĭreate best presentations in Microsoft PowerPoint and Google Slides using free PPTX Templates available at SlidesGeek.Why and when to use customer journey map templates? Every chart or graph has its own significance, relevance and importance. However, one should be careful in terms of the mix of the color (color contrast) and type of chart or graph. Now, extract the template using WinRAR or 7Zip decompressing software. Once extracted, you can open the file using PowerPoint and start entering data or customizing the template. or Use, Google Slides.Īfter installing PowerPoint or Google Slides, download the zip file of this template. You can only use this template if you have these applications in your system. To use this free Customer Journey Map for Presentations, you should have Microsoft Office/ Microsoft PowerPoint.
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